1. Introduction
DemenTech Enterprises ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This policy explains how we collect, use, and safeguard information when you visit dementech.com.ng or use our services.
2. Information We Collect
- Contact Information: Name, email, phone, and company name provided through our forms or inquiries.
- Usage Data: IP address, browser type, pages visited, and time spent on the site.
- Service Data: Information shared during project or service requests.
3. How We Use Your Information
- Respond to inquiries and provide requested services.
- Improve our website and user experience.
- Send updates or promotional materials (if subscribed).
4. Data Sharing
We do not sell your information. We may share it only with trusted service providers assisting in website hosting, analytics, or communication, bound by confidentiality agreements.
5. Cookies & Tracking
We use cookies to enhance user experience and analyze site performance. You can disable cookies through your browser, but some features may be limited.
6. Data Security
We employ appropriate technical and organizational measures to protect your information against unauthorized access or misuse.
7. Data Retention
Your data is retained only as long as necessary for legitimate business or legal purposes, after which it is securely deleted or anonymized.
8. Your Rights
- Access or request copies of your personal data.
- Request correction or deletion of your information.
- Withdraw consent or object to data processing.
9. Contact Us
For privacy-related requests or questions, contact us:
- Email: info@dementech.com.ng
- Phone: +234 808 753 2005
- Address: Victoria Island, Lagos, Nigeria
Data Deletion Policy
How to Request Data Deletion
If you wish to delete your personal data, send an email to info@dementech.com.ng with the subject line "Data Deletion Request". Include the email or phone number used with our services.
Process and Timeframe
- We acknowledge your request within 7 business days.
- We verify your identity and confirm the data to be deleted.
- Data is deleted or anonymized within 30 days unless legally required to retain it.
- You'll receive confirmation once deletion is complete.
Note
Deleting your data may affect your ability to use certain services again in the future. You may need to re-enter your information if you return.